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Signature Franchising® Operations Manuals
A
successful franchise operation is governed by Franchise
Manuals that franchisees follow to ensure consistency
starting with training and in their ongoing operations.
Franchise Operation Manuals are the most effective
method to communicate policies, procedures, and
operating systems to franchisees.
Existing franchisees benefit from Franchise Manuals for
their ongoing operations of the franchise business. When
properly used, the Manuals ensure consistency between
the Franchisor and the franchisee. The Manuals save
time at both the corporate level and for each individual
Franchisee.
The
Franchise Operation Manuals produced by Signature
Franchising act as a training guide for new franchisees
and an operations guide for established franchisees. The
Franchise Manual serves as the vehicle through which
each Franchisor alerts the Franchisees to new policies,
products, and procedures for the franchisee’s business
operations.
Signature Franchising creates the content and design of
the Manuals as part of the Franchise Program. We use
questionnaires, phone interviews and computer
communications with the staff of the new Franchisor to
develop the Manuals. The content of the Franchise
Manuals includes pre- and post-opening information used
in the operation of the franchise and upon completion of
the Manuals, Signature Franchising provides you with the
computerized files in Microsoft Word for updates on
products and services in the Franchise Business.
Signature
Franchising will develop the following Manuals for your
Franchise Business
-
Pre-Opening Manual

-
Human Resource Reference Manual

-
Suggested Employee Manual

-
General Operations Manual

-
Business Resource Manual
A Signature Franchising Operations
Consultant determines, with your input, the manual's
style, scope, and format, and will document procedures
and collect any materials that are to be included in the
manual.
Each manual displays in detail the
tasks and guidelines required to operate your franchised
business from unit opening to closing.
The following procedures are utilized in your
manual development:
Business
Information Assembly: Our manual specialists
gather all information about your business
to be put in the manuals.
Setting up the
Consulting Team: A specific team of manual
consultants is specified that is familiar with
your industry.
Assignment of Duties: Each
manual consultant is given the assignment
procedures for production of their section of
the manuals.
Producing and
Initial Editing : In house team of editors
review the manuals in detail
Rough Draft of Manuals: A
preliminary draft of each manual is sent for
your review.
Manual
Revisions: All suggestions and corrections are
made from your review.
Final Manual Production:
Manuals are printed and put on disk, delivered
to client.
